rummy go

rummy go App support

Contact
+91 8645573321

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method makes it easy to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time specified, or the verification code may not arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and get you back on track.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue, then download the latest version to ensure you have the most up-to-date features and functionality. This will allow you to log in and start playing without any further complications. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawal is only possible for money earned from gaming, not for bonus amounts. This means you can access your hard-earned gaming rewards, but not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, delays may occur, causing payments to be processed in up to 24 hours. This wait is an exception rather than the norm, but it's essential to be aware of the possibility.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a gaming bonus can only be used within the gaming platform, not withdrawn for personal use. Any winnings from games played with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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