rummy go

rummy go App support

Contact
+91 9876475145

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The rummy go:

Q1: How to log in after installing the rummy go?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If the OTP still doesn't arrive, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC (know your customer) details to customer support via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The rummy go:

Q1: What is the minimum withdrawal amount in the rummy go?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. This means you can only withdraw the earnings you've made through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are fully filled out and submitted through this app. This includes saving your Aadhar card information, UPI credentials, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is an exception to the otherwise quick service provided by the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw any winnings earned while playing games using the bonus amount. This bonus money is exclusive to your gaming activities and cannot be shared with others.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history, where a failed withdrawal request should be visible. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.

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