new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 7246024470
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number to receive a One-Time Password (OTP). Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a strong internet connection is established. Wait for a proper signal and then click "send OTP" again. If you still don't receive OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support team for assistance with account transfer. This will enable them to shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than what's typically offered by other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus rewards. This means users can't withdraw bonus amounts, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 additional hours. This delay is an occasional exception to the app's generally swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real money once you've earned it by playing games with the bonus amount. Essentially, the bonus funds are separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their customer care centre for assistance.
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