ludo empire®

ludo empire® App support

Contact
+91 7725570932

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone, and this will securely authenticate you. You no longer need a password or email, simplifying the login process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still face issues, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, please send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can proceed to log in and enjoy the new features.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not bonus amounts. This means users can only cash out their winnings, not bonuses or rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhaar card, UPI information, and all relevant bank details. This will ensure a smooth and secure onboarding process. Failure to complete these details may delay or hinder your progress.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively quick, taking anywhere from 30 minutes to 3 hours to complete due to its fast and stable services. However, payment processing can sometimes be delayed, requiring you to wait for up to 24 hours. This delay may affect the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings in your gaming account can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but only the funds you've won with your own funds or deposited separately. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with them.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm your withdrawal request status. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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