ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 2233825897
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal to establish and then click on send OTP. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered by other apps. However, bonus earnings are not withdrawable. You can only withdraw the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can result in a longer overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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