ludo empire®

ludo empire® App support

Contact
+91 3451430539

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, which eliminates the need for a password or email. This streamlined method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still encounter issues, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date features and can log in to play without any problems. Once installed, you'll be able to access the app with ease.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming activities, and bonuses cannot be withdrawn. This means users can only access the funds they've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC (Know Your Customer) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. Failure to do so may hinder your ability to proceed with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can prolong the overall completion time beyond the initial 3 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus money can be withdrawn. This means the bonus itself is non-withdrawable, but its associated winnings are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

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