ludo empire®

ludo empire® App support

Contact
+91 9060362191

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP, click on "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems. This will ensure you have the most up-to-date version and can access its features seamlessly.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming income, and bonus funds cannot be withdrawn. This means users can only access the money they've won through gaming activities, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait for up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games using the bonus can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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