ludo empire®

ludo empire® App support

Contact
+91 0346113843

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This process replaces the need for a password or email login. Once verified, you can easily access the app with just your registered mobile number.

Q2: What should I do if I am not getting OTP?

To initiate the process, first check your internet connection for a strong signal. Click on "send OTP" and wait for the verification code to arrive, or wait out the allotted time before seeking assistance. If the OTP fails to arrive, you can contact the app's support system through live chat for further help.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active number first. If your number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the new updates. This should provide a smooth and enjoyable gaming experience.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Users can only withdraw earnings from gaming activities, not bonus money. This means that the withdrawn amount is based solely on the user's gaming performance.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI and bank details. Once completed, you can submit the required information to continue.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the typical quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus funds are for gaming use only, with any winnings accessible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.

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