ludo empire®

ludo empire® App support

Contact
+91 7390463921

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. Wait for a few moments, then click "send OTP" to receive a verification code. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and update your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and trouble-free gaming experience.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Earnings from gameplay can be withdrawn, but bonus rewards are non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all required KYC details in the app. This includes uploading your Aadhaar card, saving your UPI information, and adding all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours, but can sometimes experience delays. When payments are delayed, users may have to wait for up to 24 hours for resolution. This waiting period can vary depending on the specific circumstances of the delay.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn. This means you can access the money you win, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.

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