ludo empire®

ludo empire® App support

Contact
+91 6834312005

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, simply open the app and enter your registered mobile number to receive a verification code via OTP. Verify the code to securely log in without needing a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP, click the "send OTP" button again and wait for the allocated time. If issues persist, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the outdated app from your device to resolve the issue. Download the latest version of the app to ensure compatibility and a smooth gaming experience. Once installed, you can easily log in and start playing.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned through gaming activities, and not the bonus amount collected. Users cannot withdraw bonus money, only the earnings from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can vary in duration depending on the specific circumstances.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any errors with your withdrawal request. If the money hasn't been added to your wallet account within 24 hours, you can contact their care centre for assistance.

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