ludo empire®

ludo empire® App support

Contact
+91 1738301496

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login, allowing for a convenient and easy login process.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still encounter issues, click on send OTP and wait for it to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your existing active phone number. If your number has changed, please submit your updated KYC details to customer support via email to assist with account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app and reinstall it, allowing you to log in and access the updated features. This should resolve the issue and enable you to play the app without any problems.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not from bonus collections. This means users can access their hard-earned gaming rewards but not the bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you've completed and submitted all necessary KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps is a requirement to proceed further.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, some users may experience delays with payments, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once it's earned by playing games with the bonus amount. This means you can access the money you win with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If so, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.

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