ludo empire®
ludo empire®
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This app is available for your device
ludo empire®
This app is available for your device
Contact
+91 6402850789
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the ludo empire®?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This simplified login process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Click "send OTP" and wait for the message to be delivered. If you don't receive the OTP within the designated time frame, use the app's support system to seek assistance via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should allow you to access the app's features smoothly.
Q1: What is the minimum withdrawal amount in the ludo empire®?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earned gaming funds can be withdrawn, not bonus money. This means users can access their rewards from playing, but not additional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay in payment processing is an exception to the app's otherwise efficient operation.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. You are allowed to withdraw funds earned by playing games using the bonus amount. This bonus is exclusive to gaming use.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the funds aren't showing, don't worry, as they will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
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