ludo empire®

ludo empire® App support

Contact
+91 8379013456

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The ludo empire®:

Q1: How to log in after installing the ludo empire®?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. Once logged in, you won't need to enter a password or use your email to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection and wait for a strong signal to ensure a stable connection. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. This should allow you to log in and play smoothly after the update.

Most Asked Questions Related To Withdraw In The ludo empire®:

Q1: What is the minimum withdrawal amount in the ludo empire®?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, and bonus amounts are not redeemable. This means users can cash out their actual gaming winnings, but not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This is a mandatory step to ensure a smooth experience. All required information must be accurately filled and verified within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for the transaction to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn, following the platform's withdrawal rules.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, visit the settings section and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.

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