lucky star casino

lucky star casino App support

Contact
+91 8818843137

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The lucky star casino:

Q1: How to log in after installing the lucky star casino?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to secure your login. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a stable internet connection is available. Wait for a strong signal before attempting to send the OTP, and if it doesn't arrive after a reasonable time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number. If your number has changed, submit your KYC (Know Your Customer) details via email to update your account. This will facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing with ease.

Most Asked Questions Related To Withdraw In The lucky star casino:

Q1: What is the minimum withdrawal amount in the lucky star casino?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. Users can only access their genuine gaming earnings, not bonus rewards, for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for settlement. This delay adds an extra layer of uncertainty to the overall process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the original account holder. It is also possible to withdraw funds earned from gameplay that utilized the bonus amount. This means the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for assistance.

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