lucky star casino

lucky star casino App support

Contact
+91 5530147202

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The lucky star casino:

Q1: How to log in after installing the lucky star casino?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to expire. If you still don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and grant access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and try logging in again to access the updated app. This should allow you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The lucky star casino:

Q1: What is the minimum withdrawal amount in the lucky star casino?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means users can cash out their winnings but not the rewards they receive as bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when processing payments outside of the usual fast and stable timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus in your gaming account, not for withdrawals. The bonus funds can be used to play games and earn winnings, but these winnings can be withdrawn. The bonus earnings themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve issues with your withdrawal request, check your transaction history in the settings first. If you're experiencing problems, don't worry - your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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