golden matka

golden matka App support

Contact
+91 2262811036

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, enter your registered mobile number after opening the app. Verify the OTP sent to you, which will successfully log you in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and complete the account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. This should allow you to log in and play the updated app without any problems. After the download, you'll be able to access the newly updated app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit your KYC details through the app, which requires saving your Aadhaar card, UPI information, and all bank details. This step ensures your account is fully verified for secure and smooth transactions. Please ensure all required details are accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring users to wait up to 24 hours in some cases. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be credited to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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