golden matka

golden matka App support

Contact
+91 9585912216

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal before proceeding. If you don't receive the OTP after waiting, try clicking the "send OTP" option again. If the issue persists, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you will need to uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means that users can only cash out the earnings they've made from participating in gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI information, and bank details. This ensures a seamless verification process. Your cooperation in providing these details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process within this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay in payment processing can affect the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by yourself. This means the bonus itself is non-withdrawable, but winnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.

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