golden matka

golden matka App support

Contact
+91 9808493628

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and then click on send OTP. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number first. If your number has changed, please email your updated KYC (Know Your Customer) details to our customer support system to assist with the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the outdated app from your device. Then, download the latest version of the app, which should resolve the login problem. Once installed, you can easily log in and start playing the app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. However, there's a restriction on withdrawing bonus money, and you can only withdraw earnings from gaming activities. Your withdrawal is thus limited to the amount you've earned, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will enable a seamless experience and ensure your account is fully set up.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours, depending on the complexity of the task. However, some users may experience delays in payment processing, which can take up to 24 hours to resolve. This delay can add to the overall processing time, affecting the overall efficiency of the service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus itself is non-withdrawable and can only be used for gaming purposes.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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