golden matka

golden matka App support

Contact
+91 3238421476

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. No password or email credentials are required, making it a convenient and secure login process.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," you can try again or wait for the specified time to pass. If the issue persists, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send a request with your updated KYC details to the customer support system via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and try logging in to access the updated app. This should allow you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from the money earned through gaming activities and not from bonus amounts. This means users can only access the winnings they've accumulated from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth onboarding process. All necessary details should be accurately filled in and saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a smooth process, but it typically takes between 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. The bonus itself remains separate from the winnings, and its funds are not transferable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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