golden matka

golden matka App support

Contact
+91 8204025548

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the send OTP button to load. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After reinstalling, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. Users cannot withdraw bonus funds, only their earned winnings.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details through the app, which should include saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned with the bonus can be withdrawn by the account holder. This means you can withdraw earnings from games played with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To address the issue, check your transaction history in settings to see if your withdrawal request is pending. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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