golden matka

golden matka App support

Contact
+91 0303261340

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive; if it doesn't, contact the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help complete the process efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only winnings earned from gaming activities can be withdrawn, with bonus money remaining non-withdrawable. This restriction applies to all participants.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can take as quick as 30 minutes. However, occasional payment delays may cause users to wait up to 24 hours for the transaction to be processed. This delay can occur when there are issues with payment processing.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned from using the bonus funds can only be used within the game and cannot be withdrawn. In contrast, any winnings earned from playing with the bonus amount can be withdrawn. This means you can access your real-money wins from gaming with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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