diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9064386169
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. After that, click on "send OTP" and wait for the verification code to arrive. If it doesn't arrive within a reasonable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your number has changed, submit your KYC details via email to customer support to facilitate a smooth account transfer. This will enable you to access your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play smoothly. This should allow you to access and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and do not include bonus amounts. Users cannot withdraw bonus funds, only the actual winnings earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, payment processing can be delayed, requiring a wait time of up to 24 hours in some instances. This delay may impact the overall completion time, extending it beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings you earn using the bonus amount can be withdrawn as per the platform's rules. This means you can transfer the winnings, but not the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, navigate to the settings and review your transaction history. If your request is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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