diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1027787352
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To continue, first ensure you have a stable internet connection and a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your KYC details through email to the customer support system to assist with transferring your account. This will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to easily log in and access the updated app. After reinstalling, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, not bonus rewards. This means you can only withdraw the funds you've earned from playing, not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all the required KYC details within the app, including saving your Aadhar card and linking your UPI and bank details. This is a necessary step for the onboarding process. Completing these details will enable you to access the app's full functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce processing times to 30 minutes to 3 hours. However, occasional delays in payments may result in waiting periods of up to 24 hours. This variation in processing time is a trade-off for the app's efficient services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used in gaming and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount are eligible for withdrawal. This means you can access the funds you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is pending. If it's not reflected, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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