diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6072044734
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verifying this code will securely log you in without requiring a password or email. This convenient login method simplifies the process for easy access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the specified time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app, which should allow you to log in and continue playing smoothly. This should update the app to the newest version.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not bonus amounts. This means users can access their winnings, but not additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes linking your Aadhaar card, adding UPI, and saving all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus funds are for gaming use only, with any winnings accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.
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At diamondexch99, we recognize the significance of convenience and security, which is why we offer a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers, all protected by advanced cryptography technologies. This means that our customers can easily and securely manage their accounts, making it easy to focus on what matters most - enjoying their gaming experience. To further ensure a seamless and enjoyable experience, our dedicated customer support team is available 24 hours a day, 7 days a week, providing assistance and support whenever it's needed. Whether you have a question, concern, or issue, our team is always ready to help, providing a responsive and personalized service that meets the highest standards of excellence.