diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5390978455
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If the signal is weak, click "send OTP" again after a proper connection is established. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to assist with transferring your account. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app with ease. This should fix any problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus rewards. This means users can cash out the money they've earned from playing, but not any bonus funds they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This will facilitate a seamless process. All required information must be accurately saved for successful verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes, but in some cases, it can take up to 3 hours. However, in instances where payments are delayed, users may have to wait for an extended period, potentially up to 24 hours. This delay can occur when there are issues with payment processing within the app.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within our gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings to check your transaction history and verify your withdrawal request. If the issue persists, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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