diamondexch99
diamondexch99
Share
Add to wishlist
This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3320809783
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification OTP. After verifying the OTP, you'll be logged in without needing a password or email. This simplified login process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if it still doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the app from your device, then download the latest version. This should resolve any issues and allow you to log in and play the updated app smoothly. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users cannot withdraw bonus money, only the money they have won playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI information, and bank details. This information is essential for verification and account setup. Having all this information saved will facilitate a smooth and efficient process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add to the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This restriction applies to the bonus itself, but not to the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If this doesn't work, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
At diamondexch99, customer satisfaction is our top priority. To ensure that our customers receive the best possible experience, our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. Whether you're experiencing technical issues, need help with a particular game, or simply want to learn more about our services, our team is here to help. We understand that our customers are our most valuable asset, and we strive to provide a personalized and attentive support experience that meets their individual needs. By joining us at diamondexch99 today, you'll gain access to an unparalleled gaming experience, complete with exceptional rewards and extraordinary games. Our team is committed to creating an environment that is fun, engaging, and rewarding for all players, and we're excited to invite you to become a part of our community. Whether you're a seasoned gamer or just starting out, we're confident that you'll find something to love at diamondexch99. So why wait? Join us today and discover a world of exciting games, thrilling rewards, and unparalleled customer support!
Our players have access to a robust customer support team available 24/7, ready to assist with any questions or concerns they may have. This dedicated team is committed to providing prompt and effective solutions to ensure our players have an exceptional gaming experience. In addition to our comprehensive customer support, we offer exclusive promotions, generous bonuses, and a rewarding loyalty program that enhances the gaming journey. These perks provide numerous opportunities for players to earn extra wins and bonuses, making their gaming experience even more exciting and rewarding. Our loyalty program is designed to recognize and reward our players for their loyalty and continued patronage. By earning points and redeeming rewards, players can upgrade their gaming experience and unlock exclusive benefits, such as VIP access, special offers, and exclusive tournaments. Our promotions and bonuses are designed to provide players with additional opportunities to win and enhance their gaming experience. From deposit matches and free spins to cashback offers and leaderboard challenges, our promotions are designed to keep players engaged and motivated. Overall, our commitment to providing a exceptional gaming experience is reflected in our robust customer support, exclusive promotions, and rewarding loyalty program. By combining these elements, we strive to create a gaming environment that is fun, engaging, and rewarding for all our players.