diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1971996018
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If the signal is weak, wait and try clicking "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your proper KYC (Know Your Customer) details to our customer support via email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not the bonus collected. This means users can access the rewards they've earned through gameplay, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is necessary for the process to move forward. Ensuring all information is accurate and up-to-date is crucial for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay is an occasional exception to the app's typical efficient transaction processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. The bonus earnings themselves are not withdrawable, only the winnings from using the bonus.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to the platform's care centre for assistance.
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