diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9624358730
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to access your account securely, eliminating the need for a password or email login. This hassle-free method allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still have issues receiving the OTP, wait for the specified time and then try contacting the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app from the store, and then you can log in and play. This should fix any problems and allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds remaining non-withdrawable. This means users can only redeem earnings from actual game play, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, including saving your Aadhar card, UPI, and all relevant bank information. This is a mandatory step to ensure a smooth process. Your prompt completion of these details is necessary for further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times up to 24 hours. This can add some uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn personally. Any winnings from games played with the bonus can be withdrawn. This ensures that the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, your funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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