diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4740283755
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check that your internet connection is strong. Wait for a stable signal and click on send OTP, waiting for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus rewards. This means users can't withdraw bonus funds, only their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This ensures a secure and smooth onboarding process. Your prompt completion of these details is necessary to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed in some cases, resulting in a wait time of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn directly. Any winnings earned from playing games using the bonus amount can be withdrawn. This separate account treatment helps to distinguish bonus funds from actual deposits.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see the status of your withdrawal request. If it fails, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their customer care centre for assistance.
At diamondexch99, we take pride in providing exceptional gaming experience and top-notch customer support. Our platform is designed to be user-friendly, ensuring a seamless and enjoyable navigation for both new and experienced players. We strive to make our website intuitive and easy to use, with a clean and modern interface that allows players to focus on the game without any hassles. We understand the importance of secure and reliable payment methods, which is why we offer a range of safe and convenient deposit and withdrawal options. Our payment solutions include credit card transactions, e-wallets, and bank transfers, ensuring that all transactions are processed quickly and efficiently. This means that players can focus on their gaming experience without worrying about the security and reliability of their transactions. Our commitment to customer support is unwavering, with a dedicated team available 24/7 to assist with any questions or concerns. We believe that excellent customer service is essential for building trust and loyalty with our players, and we are dedicated to providing the highest level of support to ensure a positive gaming experience. Whether you are a seasoned player or just starting out, we are here to help you every step of the way.
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