diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9889381306
Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This one-time verification process will securely authenticate you, eliminating the need for a password or email login. You can easily log in this way, using just your mobile number for secure access.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection to ensure a strong signal is available. If the issue persists, click "send OTP" and wait for the allocated time to receive the verification code. If you don't receive the OTP, use the app's support system, accessible through live chat, for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means users can access their hard-earned rewards, but not bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and bank details. This information is necessary for the app's functionality. Ensure all necessary details are accurately filled and saved to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may prolong the wait, sometimes requiring up to 24 hours. This is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is still pending, don't worry - the funds will be added to your wallet account within 24 hours. If you experience any issues, you can seek assistance from their care centre.
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