colour rummy

colour rummy App support

Contact
+91 1588167680

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, first, check your internet connection for a strong signal. If you don't receive the OTP after waiting, you can initiate a live chat with the app's support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will enable us to update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you can access the app with ease.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, and not for bonus amounts. This means users can redeem their genuine earnings, but not any additional rewards or bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are fully completed and uploaded in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payments may occur, resulting in a wait time of up to 24 hours. This delay can impact the overall processing time for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. It is possible to withdraw the real money earned by playing games with the bonus amount. Earnings from the bonus itself are not withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's pending, don't worry, the money will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.

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