colour rummy

colour rummy App support

Contact
+91 3919499496

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This secure method eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for the send OTP prompt to appear. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help you regain access to your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app's new features and functionalities.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming activities can be withdrawn, and bonus money collected is non-withdrawable. This means you can only cash out the actual winnings from your gaming sessions.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must save your Aadhaar card, UPI information, and all bank details in this app. This requires you to thoroughly fill out and submit your Know Your Customer (KYC) details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay affects the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. Don't worry if it's failing, as the money will likely be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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