colour rummy

colour rummy App support

Contact
+91 3761804035

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for quick and easy access to the account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking the send button and allow the system the required time. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC details via email to our customer support for assistance with account transfer. This will enable us to update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to the money earned from gaming, and bonus money cannot be withdrawn. This restriction ensures that users only withdraw the actual earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details for verification and account management.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, completing it within 3 hours, a significant reduction from its initial 30 minutes. However, in some cases, payment processing may be delayed, requiring users to wait up to 24 hours. This delay is an exception to the app's typically efficient operation.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in gaming can only be used within the gaming platform, not withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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