colour rummy

colour rummy App support

Contact
+91 2638726240

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number, then verify the OTP (One-Time Password) sent to you. This will securely log you in without requiring a password or email. Easy and convenient login is now available.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal, then click "send OTP" and wait. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once installed, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be made from earnings earned through gaming, not from bonus rewards. Bonus rewards are not eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank account details. This is a crucial step in the registration process. Failure to do so may hinder your ability to access the app's full features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional delays may occur, requiring users to wait up to 24 hours for payments to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself does not have a withdrawal option.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.

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