colour rummy

colour rummy App support

Contact
+91 8745822936

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows you to easily access the app using your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, verify your internet connection and wait for a strong signal. If you don't receive the OTP, you can try clicking the "send OTP" option again and wait for the allotted time. If the issue persists, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This will ensure you have access to the latest features and functionality.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for earned gaming money, not bonus rewards. Users cannot withdraw bonus funds collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you need to submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all bank account information. This is a crucial step to ensure a smooth and secure experience. Please ensure all necessary details are accurately filled and saved within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, taking 30 minutes to 3 hours to complete. However, delays can occur with payment processing, requiring up to 24 hours of additional waiting time. This variation in processing time is a result of the app's services, which are otherwise efficient and reliable.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal after earning money by playing games with the bonus amount. This bonus earnings are separate from the withdrawals that can be made from actual gaming wins.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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