colour rummy

colour rummy App support

Contact
+91 1374638949

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to ensure a successful process. If the send OTP button is clicked without receiving the OTP, you can try again after waiting or seek assistance from the app's support system via live chat. If you still don't receive the OTP, contact the support system for help.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should get you up and running with the newest version of the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus rewards. Any bonus collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Completing these steps is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, occasional payment delays may require waiting up to 24 hours. This variation in processing time is a result of the app's dual-speed performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending. If the funds are not added to your wallet account within 24 hours, you can reach out to their care centre for assistance.

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