colour rummy

colour rummy App support

Contact
+91 9351947170

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method allows you to skip using a password or email for easy access.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If you still have issues, wait for the OTP to be sent and then retry. If the OTP doesn't arrive after the allotted time, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If it has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Then, download the latest version of the app, which should be available for download. Once you've completed these steps, you can log in and start playing the updated app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This means you can't withdraw bonus funds, only the actual winnings from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhaar card, UPI, and bank details. This will help facilitate a smooth and secure experience. Saving these details will also aid in verification and future transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process between 30 minutes to 3 hours. However, occasional payment delays may cause a wait time of up to 24 hours. This delay is mainly related to payment processing rather than the app's performance.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within the gaming platform and not withdrawn. You can withdraw the winnings earned from playing games with the bonus amount. Any winnings made from the bonus will be available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't show up within 24 hours, it will automatically be added to your wallet account. If you still encounter problems, you can contact their care centre for assistance.

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