colour rummy

colour rummy App support

Contact
+91 1637645886

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, simply open the app and enter your registered mobile number to receive an OTP for verification. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email. This will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus funds. Bonus money cannot be withdrawn as part of the payout.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps is a requirement for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, completing the process within a timeframe of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases. This delay in payment processing can impact the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned while using the bonus can be withdrawn. Funds won from gaming with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.

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