colour rummy

colour rummy App support

Contact
+91 6425422093

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This process replaces the need for a password or email login, making it easier to access the account. Upon verification, you can log in securely without any additional login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent, then wait again by clicking on send OTP if necessary. If you don't receive the OTP within a reasonable time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, send your complete KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you should be able to log in and play without any problems. This should get your app up to date and ready for use.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. You can access and withdraw your earned gaming funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all bank details associated with your account.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay can impact the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in your gaming account can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any funds you've earned while playing games using the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are transferable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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