colour rummy

colour rummy App support

Contact
+91 5715345224

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, start by opening the app and entering your registered mobile number. This will prompt an OTP verification, which you'll need to complete to log in successfully. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To initiate this process, check your internet connection and wait for a strong signal. Once a stable connection is established, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your current active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems you were experiencing.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming activities, not from bonus amounts collected. This allows you to access your earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure experience. Having all necessary information saved will help facilitate your transactions and user experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, but once initiated, the payment may experience delays. These delays can result in a longer wait time of up to 24 hours before payment is processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games that used the bonus, but not the bonus amount itself. The bonus funds remain tied to gaming activities and are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.

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