colour rummy

colour rummy App support

Contact
+91 6685642681

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the transfer of your account. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and start playing the updated app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities. Bonus amounts collected cannot be withdrawn, and can only be used for future gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all associated bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, potentially requiring a wait of up to 24 hours. This delay can occur in exceptional cases, despite the app's overall efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn. This includes the money won from playing games with the bonus.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If the issue persists, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for further assistance.

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