colour rummy

colour rummy App support

Contact
+91 7665995810

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you without requiring a password or email login credentials. Once verified, you can easily access the app using this convenient mobile number login method.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent, then click again if it doesn't arrive. If you still don't receive the OTP, reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

Uninstall the existing app from your device to resolve the issue. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. Once downloaded, you can log in and play the updated app without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, some users may experience delayed payments, which can result in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in the gaming session can only be used within the gaming platform. Withdrawals are allowed for the money won while playing with the bonus amount. This money can be withdrawn separately from the bonus funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.

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