colour rummy

colour rummy App support

Contact
+91 5477864320

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will automatically log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still face issues, click on the "send OTP" option and wait for the timer to expire. If you don't receive the OTP, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Then, download the latest version from the app store, and you should be able to log in and play without any issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is a notable consideration for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the bonus funds are separate from actual winnings.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If the issue still doesn't resolve, contact their care centre for further assistance.

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