colour rummy

colour rummy App support

Contact
+91 5937043749

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

Check your internet connection for a strong signal before proceeding. If you still don't receive an OTP after sending, you can try again after waiting or seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to customer support via email to assist with the account transfer. This will facilitate a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After updating, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be earned from gaming, not from bonus collections. This means users can access their gaming earnings, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur despite the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the monetary winnings earned from playing games with the bonus amount. The bonus itself cannot be withdrawn, only the profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If it's not shown, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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