colour rummy

colour rummy App support

Contact
+91 8775551531

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To access the app, simply enter your registered mobile number and verify the OTP sent to your phone, which will log you in immediately. This eliminates the need for a password or email login. With this method, logging in is quick and hassle-free.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If an OTP is not received after clicking "send OTP," you can try again or contact the app's support system through live chat. If you still face issues, their live chat support can assist you further.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to assist with transferring your account. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing without any problems. This should give you access to the app's new updates and features.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. You can only withdraw the actual earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes linking your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process from 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with bonus funds can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, your money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.

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