colour rummy

colour rummy App support

Contact
+91 1821591638

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to log in, eliminating the need for a password or email. This streamlined process allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. After that, click on send OTP and wait for the time to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate the account transfer. This will enable you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once installed, you can start playing without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be withdrawn. This means you can only access the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This variation in processing time affects the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and not withdrawn by anyone else. You can withdraw the funds earned while playing games using the bonus amount. Any winnings from the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, visit the settings section and view your transaction history. If the issue persists, rest assured that your funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for further assistance.

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