colour rummy

colour rummy App support

Contact
+91 6869562341

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once you verify the code, you'll be logged in without needing a password or email. This convenient login method makes it easy to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a stable internet connection and wait for a strong signal. If you don't receive the OTP, click on send OTP again and wait for the designated time to pass. If you still don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will assist with updating your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device, then download the latest version. This will allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. However, any bonus money collected cannot be withdrawn. You can only withdraw the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes your Aadhar card, UPI, and bank account information. Filling out these details is a necessary step to proceed with the registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it's essential to note that such instances are exceptions rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus funds. This means the bonus earnings are separate from the main withdrawable balance.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for further assistance.

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