colour rummy

colour rummy App support

Contact
+91 4896181452

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, enter your registered mobile number in the app and verify the OTP (one-time password) sent to you. This will securely authenticate your account without requiring a password or email. You can now easily access your account using this convenient login method.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal is available. If you're still having issues after clicking 'send OTP', wait for the allotted time for the OTP to arrive. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email, which will aid in transferring your account. This will help facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once updated, you should be able to access the app without any further problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means you can only withdraw the money you've earned through gaming, not as a bonus.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted within the app. This includes storing your Aadhar card, UPI information, and all relevant bank details. Completing these steps is a necessary requirement.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, usually taking between 30 minutes to 3 hours to complete. However, in rare cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay is an exception to the app's generally efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned with the bonus can be withdrawn by the account holder. This means you can withdraw earnings from games played with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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