colour rummy

colour rummy App support

Contact
+91 4609257586

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To access the app, enter your registered mobile number and verify the OTP (One-Time Password) that is sent to your phone. This secure method eliminates the need for a password or email login. You can now log in easily using just your mobile number.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number associated with your account. If your account number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues and update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems. This should ensure a smooth and updated experience with the app.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. However, withdrawals are restricted to earnings from gaming, and bonus amounts cannot be withdrawn. This means you can only access the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are complete and saved within this app. This includes linking your Aadhar card, UPI, and storing your bank details securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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