colour rummy

colour rummy App support

Contact
+91 0042579346

Adress
Indian
Uttar Pradesh,Farrukhabad
postalCode:209001

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP verification code. Enter the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send OTP," you can try again or seek assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to customer support through email to facilitate account transfer. This will help resolve the login issue and complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app smoothly. Once installed, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means you can access your hard-earned rewards but not any bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Having all this information on file will help facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, but the processing time can vary from 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus fund can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.

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